In a context of increasing regulatory and competitive complexity, the financial sector faces a decisive moment in which technology and innovation will define its future. In this context, Redefining Banking: IT Strategy, AI, and Resilience, an event organized in Madrid by Forbes, Red Hat, and Intel that brought together leaders from the financial and technological sectors.
During the meeting, experts addressed this transformation from different angles, focusing on three key areas: digital sovereignty as a business enabler, the modernization of payment systems to boost competitiveness, and the need to build a solid technological foundation.
Technological innovation in a banking is key
One of the most repeated messages during the roundtable was that innovation in banking no longer depends solely on large internal developments: Nowadays, open source allows for quickly testing ideas, creating proprietary solutions, and adapting to a constantly changing environment.
On the other hand, it was revealed that AI is transforming the work of banks and is generating a change in a very progressive manner. However, experts agree that the real change will come with agentic AI, which will allow for the automation of decisions and the redesign of processes from start to finish. A leap that will not only be technological but also organizational, as it will force a rethinking of banks’ internal processes by leveraging the capabilities of this technological disruption.
“We are in an incredible moment, where we will see how the new paradigm of agentic AI will enable decision-making autonomy in processes, but always within a framework of control, traceability, and responsibility that preserves what matters most in banking: customer trust.“ Germán Garitaonaindia, Head of AI, Banco Sabadell.
Technology creates real value in business
Technological innovation and the adoption of new tools are key to adapting to a constantly changing environment. At the same time, they reinforce our commitment to talent, creativity, and continuous learning, essential pillars for building a solid future for the bank.
